Skip the Northern Ireland Government Bar|
Skip navigation



Important information about Swine Flu

Nidirect brings together lots of information from government departments and agencies, written in a language that is easy to understand. You don't need to know the workings of government to find what you are after.

Contact Us

HOUSING BENEFIT & RATE RELIEF, DISABLED PERSONS ALLOWANCE, LONE PENSIONERS ALLOWANCE  

Rating functions contact details (PDF 100KB)

Tel our Helpline: 101 (The alternative number for those calling from outside Northern Ireland or who are unable to access the 101 service is 02891 513101)

Minicom: 18001101

**********************************************************************************

HELP FROM YOUR REGIONAL RATING OFFICE

(Rating district offices contact details for download)

Tel our Helpline: 101 (The alternative number for those calling from outside Northern Ireland or who are unable to access the 101 service is 02891 513101)

(Ballymena, Belfast, Londonderry, Omagh, Portadown)

Rate Enquiries, Recovery Action, Vacancy Inspection, Refunds, Direct Debit

**********************************************************************************

LANDLORDS SECTION, DIRECT DEBIT SCHEME, FURTHER LEGAL ACTION TEAM, NON DOMESTIC VACANT RATING  

Rating functions contact details (PDF 100KB)

Tel our Helpline 101 (The alternative number for those calling from outside Northern Ireland or who are unable to access the 101 service is 02891 513101)

Minicom: 18001101

************************************************************************************

FOR LAND REGISTRATION SEARCHES, CALL INTO LINCOLN BUILDING OR ACADEMY HOUSE, BALLYMENA

(Land registration contact details for download)

The LPS Customer Information Centres are open to the Public,

Monday - Thursday 9:30am until 4:30pm and Friday 10:00am until 4:30pm

for the purchase of ACEmaps, Map Searches, Land Searches, Copy Maps and Queries.

RATING QUERIES CANNOT BE DEALT WITH AT THE BELFAST CUSTOMER INFORMATION CENTRE

Belfast Customer Information Centre

1st Floor, Lincoln Building
27-45 Great Victoria Street
MALONE LOWER
Belfast.
BT2 7SL

Tel 028 9025 1515

Fax: 028 9025 1659

E: customerservices@lpsni.gov.uk

Ballymena Customer Information Centre

Land & Property Services
Academy House
121A Broughshane Street
Town Parks
Ballymena
BT43 6HY

Tel: 028 2566 4724
E-mail: LPSBallymena.CIC@dfpni.gov.uk

************************************************************************************

HELP WITH OSNI BRANDED MAPPING  

(Mapping contact details for download)

Supply of Digital Mapping Data, Supply of Paper Maps to Wholesalers & Retailers, Mapping Data Licence Agreements, E-services and Online Mapping

OSNI® Map & Photo Archive

**********************************************************************************

HELP FROM YOUR REGIONAL VALUATION OFFICE

(Valuation contact details for download)

(Ballymena, Bangor, Belfast, Craigavon, Lisburn, Londonderry, Omagh)

Valuation and Revaluation of property, Appeals on Valuer’s Decisions, Certified extracts of Valuation Lists

**********************************************************************************

HOW TO MAKE A COMPLAINT

Specific procedures are set up to deal with Valuation Complaints, Housing Benefit Complaints and Licensing Complaints.

Should you have any complaints please see our Corporate Complaints Procedure or contact our

Central Complaints & Correspondence Unit

Tel 028 9025 1853

Central Complaints and Correspondence Unit
2nd Floor, Lincoln Building
27-45 Great Victoria Street
MALONE LOWER
Belfast.
BT2 7SL

Fax: 028 9025 1566

Email customerservices@lpsni.gov.uk

Your complaint will be fully investigated and a response issued within 10 working days.

*************************************************************************************Go to top of page