How You Can Pay Your BillYou can pay your rate bill
How ever you choose to pay your rate bill, you should allow 5 working days for any payment to reach your rate account. If you are not able to pay your rate bill, please contact us immediately. We are always willing to listen and, after considering your financial circumstances, we will try to come to an acceptable payment agreement with you. We will keep any information you discuss with us confidential. Paying by direct debitPaying by direct debit is easy and can help to spread the cost of your rate bill. Almost 50% of ratepayers in Northern Ireland already choose this method of payment. You can choose to pay your bill in one full payment or by instalments. We now offer three collection dates per month, the 7th, 15th or last banking day of the month. To sign up, you can:
If you pay by direct debit
More information on direct debit (opens in new window PDF 115 KB) is also available Paying at a local shop or garage which displays the Payzone network logoYou can now pay by rate payment card at a local store which displays the Payzone network logo. There are 822 outlets providing this facility throughout NI including garages, newsagents and stores such as Centra, Mace, Spar and Vivo. You will need a rate payment card to pay at Payzone Rate Payment CardsRate payment cards can be ordered by phoning the LPS helpline on 101 or Minicom 18001101 You should allow 5 working days for any payment to reach your rate account Paying at a local Post OfficeYou can pay by a single payment or by monthly instalments using a rate payment card, which can be ordered from the helpline on 101 or minicom 18001101 Or, you can pay by cheque or cash using the giro bank slip attached to your bill. You should make cheques payable to ‘Post Office Ltd’. Please allow five working days for your payment to reach your rate account. Paying at a bank or building societyWhen paying at a bank or building society, take your bill with you, use the giro bank slip provided, and make sure that you make the payment to our bank giro account number 71063200, sort code 95-01-21. When paying by telebanking or using the Internet, please use Rate Collection account number 71063200 and sort code 95-01-21. You must quote your 16 digit account ID and ratepayer ID with the zeros at the beginning and no breaks or dashes (for example, 0012345600450789). If you don’t, we will not be able to allocate your payment to your account, and we may issue a reminder for payment. Please allow five working days for your payment to reach your rate account. Some banks or building societies may charge a fee. Paying by standing orderWhen setting up a standing order, please use our bank giro account number 71063200, sort code 95-01-21. You must quote your full account ID number and your ratepayer ID number with the zeros at the beginning and no breaks or dashes (for example, 0012345600450789). Paying by cheque
However you decide to pay, you can choose to pay by instalments or one single payment. Important Customer Notice for customers paying by chequeThere will be a delay in processing cheques received between Tuesday 20th October and Monday 26th October, due to a planned upgrade to the system. You may wish to consider an alternative payment method during this period. Paying by instalments (other than by direct debit)If you are not already paying by instalments, and you want to do so, please contact your regional rate office. Remember that you will need to allow five working days for payments to reach your rate account. Making a single payment for the full amountNo matter how you choose to pay your rates, you may make one single payment for the full amount. DiscountIf you are paying rates on a domestic property in full in one amount before the discount date shown on your bill, you will get a discount on the amount due for that rating period. The discounted amount will be shown on your bill. If you are paying in full for a property which has a mixed use (for example a shop (non-domestic) with a flat (domestic) above it) you will receive the discount only on the domestic part of your bill. However you pay your bill, please make sure that you provide all the necessary information. If you don’t, we may not be able to lodge your payment to the correct rate account, which means that the balance will stay outstanding. You must allow five working days for your payment to reach your rate account. |
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