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Videos explaining how to get help to pay your domestic rate bill

The following videos explain domestic rate reliefs and tell you -

  • who may be able to get help, and

  • how to apply.

They also tell you about transitional relief and capping, and why the domestic rating system has changed.

You can play the part of the video you need by clicking on the menu below, or view the complete video by clicking on the 'Play all' link.

Introduction (opens in new window)

Help if you are on a low income (opens in new window - Clipstream Playerless Video Clip)

Hear their stories (opens in new window - Clipstream Playerless Video Clip)

Disabled Person's Allowance Scheme (opens in new window - Clipstream Playerless Video Clip)

Help for full-time students/trainees/under-18s and people leaving care (opens in new window - Clipstream Playerless Video Clip)

Transitional relief for people who face big rates increases (opens in new window - Clipstream Playerless Video Clip)

Capping (opens in new window - Clipstream Playerless Video Clip)

Why domestic rates are changing (opens in new window - Clipstream Playerless Video Clip)

Play all  (opens in new window)

Playlist 2 (opens in new window)

Play All (subtitles) (opens new window)

Play All (signage) (opens new window)